International
General International FAQs
North America FAQ
- What are the limitations for ordering to Mexico?
- How to prevent any additional fees when placing my FIGS order in my local currency? (CAD)
- Where can I find my tracking number? (CA)
- Where can I purchase a FIGS gift card in CAD?
- What is your return policy and step-by-step return process for Canadian customers?
- How do I get a return shipping label as a Canadian customer?
Asia–Pacific FAQ
- What is the threshold for duties and taxes for the Philippines?
- How to prevent any additional fees when placing my FIGS order in my local currency? (AUD)
- Where can I find my tracking number? (AUS)
- Where can I purchase a FIGS gift card in AUD?
- What is your return policy and step-by-step return process for Australian customers?
- How do I get a return shipping label as an Australian customer?
United Kingdom FAQ
- How to prevent any additional fees when placing my FIGS order in my local currency? (UK)
- Where can I find my tracking number? (UK)
- Where can I purchase a FIGS gift card in GBP?
- What is your return policy and step-by-step return process for UK customers?
- How do I get a return shipping label as a UK customer?
- How do I make an exchange as a UK customer?
Europe FAQ
- How to prevent any additional fees when placing my FIGS order in my local currency? (EU)
- Where can I find my tracking number? (EU)
- Where in Europe do you ship?
- Is the mobile app available for European customers?
- Can I edit my shipping info after I’ve placed my order, if I’m a European customer?
- How do I make an exchange as a European customer?