There is no DHL location near me. How can I return my items?
If there is no DHL location near you to drop off your return, we've got you covered!
You can schedule a DHL pick up, where a delivery driver will stop by your location to pick up your return package. Please be sure to attach your prepaid return label to your return package before scheduling the pick up.
- Click here to begin.
- Choose your country from the drop-down menu of flag symbol in the top right corner. (select the country where DHL will be picking up the package from)
- Select "no" when asked "Do you need to create a shipping label?"
- Select "I have a DHL Waybill Number" (The Waybill Number will be located on your label, underneath the first barcode)
- Enter your contact number, country prefix code, address, and parcel information when prompted
- Choose a convenient date and time and take note of the reference number
Please note that refunds are released when the package arrives at our warehouse, and can take up to 21 business days to reflect on your bank statement.