What is your return policy and step-by-step return process for UK customers?
We currently offer free returns to U.K. customers, but not exchanges. Returns can be requested up to 30 days from the date of purchase. We offer prepaid return labels through our Returns Portal.
- Click HERE.
- Enter your order number and either your tracking number or email to verify.
- Verify your contact information.
- Select items for return and the reason.
- Choose between a locker drop off, parcel shop, or pick up.
- Agree to the terms, and you will be emailed your label or QR code!