We’ve got you! Once the return has been set up, a free return label will be provided.

To begin your return, please follow the steps below:

1. Go to https://web.global-e.com/returns/portal/mZVQ . 
   1. (when entering your order number, be sure to include # in front!)
2. Select the items you're looking to return, and fill out the necessary details.
3. After completing the return form, you'll receive a prepaid label that can be downloaded and printed. The label will also be emailed to the email associated with your order. 
4. Return your items at a nearby drop-off location. 
5. Once your return has been delivered to our FIGS Returns Hub, you'll receive an email confirming your refund. 

Australian customers- to find an AusPost location near you, click here.

New Zealand customers - to find a NZ Post location near you, click here.