Refunds are allowed up to 30 days. Exchanges are allowed up to 60 days. U.S. customers may exchange Core Styles and Colors of equal value. If you purchased a Limited Edition style or color and you need to make an exchange, you may only exchange for a Core Color or Style of equal value.  Limited Edition colors and styles can only be exchanged for Core Colors and Styles of equal value. Once you start your exchange, please drop off your return immediately as exchanges are not initiated until the label is scanned.

For the full refunds and exchanges process, click here.