I received my FIGS as a gift. Can I return or exchange without notifying the purchaser?
If you're located in the U.S., yes!
To set up a return or exchange, you'll need to have access to the order number and the shipping zip code. By using our Gift Returns Portal, you can enter in your email and shipping address. This way, any labels or confirmation emails will be sent directly to you!
Need help finding your order number? Please reach out to us, and provide any information you have that can help us track down your order number.
The purchaser's name, email address, phone number, and the items you received will help us out! 🙏