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  1. Help Center Home
  2. Returns & Exchanges
  3. Returns & Exchanges FAQ

Returns & Exchanges FAQ

  • What is Happy Returns?
  • What’s your return and exchange policy?
  • How do I start the return process?
  • How do I make an exchange?
  • What is the step-by-step return process?
  • Where can I find my order number?
  • I don’t see the color or style I want to exchange for on the returns portal. Am I allowed to exchange for a different color or style?
  • How do I get a return shipping label?
  • Can I ship 2 different returns in one box?
  • What if I don’t want to use the prepaid label?
  • How long will it take to receive my refund?
  • How do I add or remove items from an existing order?
  • Can I exchange items that I’ve received an initial discount on, or will I have to pay the full price?

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