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Security & Privacy FAQ

  • What if I already shared my personal or payment information?
  • I was asked to be a brand ambassador, how do I know if this is legitimate?
  • How can I keep my account information safe?
  • Does FIGS ever ask for my password?
  • What should I do if I receive a suspicious message, and how do I share it with FIGS?
  • How do I know if a message is really from FIGS?
See all 7 articles

Ambassadors FAQ

  • How do I become an ambassador?
  • What do you look for in ambassadors?
  • I applied to be an ambassador and I haven’t heard back. What should I do?

Account FAQ

  • Does FIGS have a retail store?
  • What is FIGS's phone number?
  • How do I file a complaint?
  • How do I change my password?
  • So...I forgot my password
  • How do I find out my order status?
See all 8 articles

Mobile App FAQ

  • Wait – there’s an app for that?
  • Can I get embroidery on the app?
  • Can I purchase all of the same products that are on the online store?
  • Can I use the mobile app for purchases outside of the U.S.?
  • Can I use my Military or Student discount in the Mobile App?
  • How do I set up notifications on the app?

Terms

  • CACTUS AND DESERT ROSE Giveaway Terms and Conditions
  • Smokey Taupe to Your Purple Jam Giveaway Terms and Conditions
  • FIGS Survey Sweepstakes Terms & Conditions
  • FIGS Instagram Giveaways Terms & Conditions

Legal Stuff

  • Scrubs That Don’t Suck Terms & Conditions
  • FIGS Refer-a-Friend Terms and Conditions
  • SMS Terms and Conditions
  • What is the FIGS AWESOME HUMANS FOUNDATION?

AWESOME HUMANS

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