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What if I already shared my personal or payment information?
I was asked to be a brand ambassador, how do I know if this is legitimate?
How can I keep my account information safe?
Does FIGS ever ask for my password?
What should I do if I receive a suspicious message, and how do I share it with FIGS?
How do I know if a message is really from FIGS?
Reporting Suspected Fraud and Scams

Does FIGS ever ask for my password?

June 29, 2026 19:43
Updated

No. FIGS will never ask you to share your password by email, text message, phone call, social media message, or any other unsolicited communication.

If someone claiming to represent FIGS asks for your password, login credentials, verification codes, or other sensitive account information, do not respond or click any links. This is likely a scam. Please report the message to ReportAScam@wearfigs.com.