Scrubs That Don't Suck FAQ

• Why isn’t my Scrubs That Don’t Suck code working?
• I can’t find my Scrubs That Don’t Suck discount code!
• Can I still send my scrubs back to donate?

Discounts FAQ

• Which items aren’t available for discounts or promotions?
• Will you price match my order if I placed it before the sale?
• Why am I able to add an item to my cart even though it says it’s sold out at checkout?
• When I try checking out, I see an error message “Something went wrong.” How do I place my order?
• Why are Sample Sale items discounted? Are they different from non-Sample Sale items?
• How do I use my Student or Military discount?

See all 12 articles

Gift Card FAQ

• Where is my digital gift card?
• Does FIGS have gift cards?
• How much can I put on a FIGS gift card?
• Can I add a note to my digital gift card?
• Why isn’t my gift card deduction shown in my order confirmation email receipt?
• What do I get when I select "Wanna make it a gift?" at checkout?

Refer a Friend FAQ

• How does the referral program work?
• Do I need to create a FIGS account to use my Refer-A-Friend coupon?
• Can I use my Refer-A-Friend coupon with other promotions?
• Do the Refer-A-Friend coupons expire?
• Is there a certain amount I need to spend in order to redeem my Refer-A-Friend coupon?
• Is there a limit to how many friends I can refer?

See all 7 articles

Birthday Reward FAQ

• When do I receive my $15 birthday coupon?
• How can I use my $15 birthday coupon?
• I forgot to include my birthday when I signed up! How can I add my birthday to receive my $15 birthday coupon?

Payments FAQ

• What is Shop Cash?
• What is Shop Pay?
• Why has my payment declined?
• What payment methods do you support?
• How does Affirm work?
• How does AutoPay work on Affirm?

See all 8 articles