Discounts FAQ

• How do I use my Student or Military discount?
• What is The Set?
• Which items aren’t available for discounts or promotions?
• How do I apply a discount code?
• Can I use multiple discounts or promo codes?
• Are discounts applicable to "final sale" items?

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Gift Card FAQ

• Does FIGS have gift cards?
• How much can I put on a FIGS gift card?
• Can I add a note to my digital gift card?
• Why isn’t my gift card deduction shown in my order confirmation email receipt?
• What do I get when I select "Wanna make it a gift?" at checkout?

Refer a Friend FAQ

• How does the referral program work?
• Do I need to create a FIGS account to use my Refer-A-Friend coupon?
• Can I use my Refer-A-Friend coupon with other promotions?
• Do the Refer-A-Friend coupons expire?
• Is there a certain amount I need to spend in order to redeem my Refer-A-Friend coupon?
• Is there a limit to how many friends I can refer?

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Birthday Reward FAQ

• When do I receive my $15 birthday coupon?
• How can I use my $15 birthday coupon?
• I forgot to include my birthday when I signed up! How can I add my birthday to receive my $15 birthday coupon?

Payments FAQ

• What is Shop Cash?
• What is Shop Pay?
• Why has my payment declined?
• What payment methods do you support?
• How does Affirm work?
• How does AutoPay work on Affirm?

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