There could be a few reasons, and we’re here to help get to the bottom of it! Take a look at these code eligibility requirements to see if one applies: 

• The code expires on September 1st, 2024
• The code can only be applied to orders of $100 (or more) of eligible merchandise (FIGS | New Balance, Lingua Franca, Goop, V Coterie Jewelry, STAR WARS™ | FIGS collaboration items, Text & Icon Embroidery, Gift Cards and Gift Packaging are not eligible for discount codes and do not count towards the order total of $100)
• The code cannot be stacked with any other promotions or discount codes, including (but not limited to) our Nurse’s Week promotion, student/military discounts, first order discounts, and refer-a-friend discounts. 

If you’re reading this during our Nurse’s Week promotion, no worries - your code will work on any eligible order placed after the promotion is over. That means you’ve got two opportunities to save on some new FIGS!