Declined payments are never fun, but we do have some suggestions to try to fix the issue! Typically declined payments are due to incorrect billing addresses, or security codes.
Some helpful troubleshooting tips:
- adjusting the shipping zip code if you've recently moved
- clearing caches/cookies (note: this may delete your cart)
- switching browsers/devices, or using "Incognito Mode"
- using a service like Paypal, as that can overrule some check out errors.
If all the information is correct, your card may be temporarily blocked after multiple failed attempts.
We recommend getting in touch with your bank before trying to place your order again, just to be on the safe side!