How do I start the return process? October 16, 2020 23:37 Updated It’s super easy! Click the link below and enter your order number and shipping zip code to get started. Take me to Returns. Related articles How do I make an exchange? What’s your return and exchange policy? What is the step-by-step return process? How long will it take to receive my refund? I don’t see the color or style I want to exchange for on the returns portal. Am I allowed to exchange for a different color or style?