How do I start the return process? September 15, 2020 23:06 Updated It’s super easy! Click the link below and enter your order number and shipping zip code to get started. Take me to Returns. Canadian customers this way. Related articles How do I make an exchange? What’s your return and exchange policy? What is the step-by-step return process? How long will it take to receive my refund? I don’t see the color or style I want to exchange for on the returns portal. Am I allowed to exchange for a different color or style?