We're excited to share that you can now *cancel your order yourself- within the same 1 hour window. Click here to get started! 🥳

If you need assistance, we can help cancel your order during business hours within our 1-hour cancellation window - just reach out to our team ASAP!

As we cannot guarantee that emails will be viewed within the 1-hour window, we kindly ask that you give us a call at 1-888-462-1901. Having your order number at the ready makes it super helpful for our team to assist you in a timely manner. 

Our team is available from 5 am to 8 pm PST M-F, so if you’ve placed your order outside of this window, we recommend waiting for your FIGS to arrive and setting up a return of eligible items within the first 30 days for a full refund.

If you have any questions, please feel free to reach out - we’re happy to help :) 

*Please note that TEAMS orders are not eligible for cancellation