First of all, no problem! As for returns, they work with Affirm just like any other payment process. Simply start your return here—as long as you’re within the 30-day window, you should be good to go (see our Returns And Exchanges Policy here for more details) and will receive a full refund.
Note for your Affirm statement in the case of returns:
- If it’s your first purchase using Affirm, you’ll see the balance cancel altogether.
- If you’ve made purchases prior and the return refund is more than your current loan balance, you’ll see the balance cancel and will receive the difference back to your payment method.
- If the return refund is less than your loan balance, you’ll see fewer monthly payments, a smaller final payment or both.
For cancellations, please drop us a line here and we’ll be happy to assist.