Can I edit my shipping address after I’ve placed my order?
While we’re unable to change your shipping address after purchase, we can help cancel it during business hours within our 1-hour cancellation window - just reach out to our team ASAP!
If you're a US customer, we're excited to share that you can now cancel your order yourself- within the same 1 hour window. Click here to get started! 🥳
As we cannot guarantee that emails will be viewed within the 1 hour window, we kindly ask that you give us a call at 1-888-462-1901. Having your order number at the ready makes it super helpful for our team to assist you in a timely manner.
Our team is available from 5am to 8pm PST M-F, so if you’ve placed your order outside of this window, we recommend waiting for your FIGS to arrive and setting up a return within the first 30 days for a full refund.
If your looking to change your address after that 1-hour window, or after it has shipped, please feel free to reach out - we’re happy to help :)