Discounts FAQ
Which items aren’t available for discounts or promotions?
The following items aren’t available for discounts or promotions: Text, Icon, and Icon & Text Embroidery Gift Cards Gift Packaging FIGS Face Masks & Face...
Will you price match my order if I placed it before the sale?
If you recently purchased FIGS but have yet to break them in, we recommend utilizing our easy breezy return policy! If your FIGS are unwashed, unworn, and...
Why am I able to add an item to my cart even though it says it’s sold out at checkout?
We’re so sorry you weren’t able to snag the item you had your eye on! If you’re noticing a sold-out message as checkout, but the item is still up on our...
When I try checking out, I see an error message “Something went wrong.” How do I place my order?
Great question! This error message is usually caused by one of a few things: If an item sells out while in your cart, you’ll see this error message in red...
Why are Sample Sale items discounted? Are they different from non-Sample Sale items?
Our Sample Sale items are the same high-quality FIGS you’re used to purchasing at full price - just discounted! We’re clearing the way for exciting future...
How do I use my Student or Military discount?
For US Customers: To use your student or military discount, add your items to your cart and proceed to checkout. On a Desktop, you’ll see a sidebar on the...
How do I apply a discount code?
Easy! Add your favorite FIGS products to your bag and head on over to checkout. On Desktop, you’ll see a sidebar on the righthand side of your screen. If...
Can I use multiple discounts or promo codes?
Nope! Only one discount will apply to an order at a time. Discount codes cannot be stacked, including Student and Military discounts or discounts during...
Are discounts applicable to "final sale" items?
It depends! If your items are discounted, sadly no additional discount will be eligible at checkout, including student or military discounts. Some final...
How do I get verified with ID.me?
If you're a student or in the military, verify with ID.me at checkout to apply a 15% discount (if eligible, only available in the U.S.). Click on the...
Do you have teacher or first responder discounts?
Sorry! Only students and military personnel are eligible for discounts at this time.