What is your return policy and step-by-step return process for Australian customers? January 23, 2023 22:59 Updated We currently offer free returns to Australian customers, but not exchanges. Check out our Return Policy here. Related articles How do I get a return shipping label as an Australian customer? How do I start the return process? How do I make an exchange as an Australian customer? How much is shipping for Australian customers? Can I expedite my order? What’s your return and exchange policy?