Can I exchange items that I’ve received an initial discount on, or will I have to pay the full price? August 29, 2020 17:15 Updated We provide even exchanges, even for items that have been discounted! Related articles How do I make an exchange? What’s your return and exchange policy? I don’t see the color or style I want to exchange for on the returns portal. Am I allowed to exchange for a different color or style? How long will it take to receive my refund? How do I start the return process?