Check out our Return policy here.
Returns are easy for Canadian customers. There are just a few quick steps to complete.
- Go to https://returns.wearfigs.com/. Select the items you're looking to return and fill out the necessary details.
- Once your return request is submitted, use the prepaid shipping label provided (that says “Canada Post” on the upper lefthand corner) and follow the return instructions on the screen (also found on your packing slip).
- If you did not receive a prepaid label (and/or only have a DHL label with a tracking number that starts with GM), our customer experience team will email you a label within 48 hours of your return request.
Once your items are returned to and processed at our warehouse, you’ll be notified via email of your refund.
Return shipping is free for Canadian customers!