Well, if you catch it in time—before the embroidery process has started—we can cancel the order, you’ll just need to place a new one after the cancellation goes through. If you do need to do a quick cancel, you can contact us here.
However, if the embroidery process has started, we can’t cancel the order. Embroidery makes an item final sale, so it can’t be returned. Please be sure to double-check your order before submitting it!