Our in-house embroidery team works fast! If we catch it in time—before the embroidery process has started—we can cancel the order. If you made an embroidery error during ordering, you can contact us here with the order number and embroidery updates.
However, if the embroidery process has started, we can’t cancel or edit the order. Embroidery makes an item final sale, so it can’t be returned. We appreciate your understanding!