What if I don’t want to use the prepaid label?
If you’d rather ship your items with your preferred carrier, ship to the address below. Keep in mind, we don’t reimburse fees for using your own method and return shipping is free if you use the label we provide!
FIGS Returns
c/o Port Logistics Group
108 S. Mayo Ave
City of Industry, CA 91789
Once you've sent back your items, please reach out to us and provide your tracking number so we can help process your return.